29.05.2013
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Overall service and staff friendliness
24.05.2013
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
concierge most helpful, valet parking appreciated too
16.05.2013
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Overall service and staff friendliness
Excellent experience. Great facilities, wonderful breakfast, excellent location. The staff were fantastic.
13.05.2013
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Overall service and staff friendliness
Stayed at the fitzwilliam on 11/05/13. All staff we encountered could not be any more helpful. The rooms were superior to other similar priced city centre hotels we have stayed in and were absolutely immaculate. The hotel also is excellently situated for all the delights the city has to offer and as the weather was horrendous we never had far to walk to all the major attractions of belfast. We ate dinner and breakfast in the hotel and the food especially breakfast was divine! No negativity at all for the fitzwilliam other than we didn't stay longer! But we will defiantly return when visiting Ireland.
13.05.2013
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
A very friendly,down to earth and helpful team , made me and my wife feel very special during our stay. Keep up the good work!
Excellent stay yet again, will definitely return. Thank you .