26.10.2013
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
07.10.2013
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Nice hotel & very friendly staff. Stylist rooms & lovely breakfast. The only small point is that a complimentary bottle of water in our room would have been nice. Would definitely stay again.
07.10.2013
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
My husband and I had an overnight stay and a lovely dinner in the Fitzwilliam in Belfast. Comfort, class and friendly staff. I would like to give Melissa at reception a mention in particular who was polite, and friendly manner. Attentive staff also in the restaurant Looking forward to a return visit sometime soon!!!....
01.10.2013
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The Belfast FitzWilliam has a prime location which would be a good reason to stay there. The staff and accommodations are the real reason to stay there. We had a wonderful experience and everyone was incredibly helpful, friendly and the food was delicious.
30.09.2013
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I had booked this hotel as I had intended proposing to my girlfriend. I had asked if there was any opportunity to upgrade I would be most grateful. We were delighted to have been upgraded to a luxury room and even more delighted when my girlfriend accepted my proposal of marriage. This has made our stay in the Fitzwilliam Hotel very special. We would just like to convey our sincere thanks for this kind gesture.l
Second time staying. Way ahead of all other hotels in Belfast at the moment. Had dinner and breakfast both flawless and really enjoyable. Only small complaint was that the room faced out onto the main road and was quite noisy from .7am onwards but out of your control! Will be back again for definite.