12.10.2014
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Standards of housekeeping and maintenance
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Comfort of accommodation
Overall service and staff friendliness
11.10.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a very enjoyable two-night stay at the Fitzwilliam Belfast. The location was superb -- central to so many activities and transportation. The staff, each and every one, from the doorman to the front desk to the bell hop was helpful, friendly and knowledgeable. We arrived very early in the dark of morning and were welcomed inside to sit in front of the lovely fire they had going in the fireplace and warm up and relax even though official check-in was hours away. The staff was extremely welcoming and gracious. We ate one meal in the restaurant and it too was top notch in both food and service. We ordered room service once also and it arrived promptly and was delicious and hot. I would definitely stay here again, and would highly recommend it to others.
08.10.2014
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Very chic hotel; thoroughly relaxing and enjoyable overnight stay at the Fitzwilliam Hotel, Belfast and will return.
23.09.2014
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We had an excellent stay and would highly recommend the hotel. The staff are excellent, very helpful and nothing was too much trouble. Great location and fantastic restaurants close by.
14.09.2014
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
It was our first time in Belfast, we enjoyed every minute, the hotel was excellent, everyone was very helpful and friendly. The hotel is in an excellent location.
Amazing hotel , so friendly & helpful staff