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Reviews

Anon,
4.4

17.04.2014

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Belfast is the friendliest place we have visited

Anon,
5.0

05.11.2013

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent in every way. If we return to Belfast we will definitely stay here.

Anon,
4.6

03.11.2013

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

This is the reason why weekend breaks in Ireland have become so desirable. Fantastic hotel!

Anon,
5.0

01.11.2013

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I would like to say that your concierge Declan Mcfarlane was fantastic. I arrived for a 2 night stay to celebrate my 25th wedding anniversary but fell ill on arrival, he was kind enough to get me some medication and was so helpful as my husband was at a loose end as I slept for the two days we were there, I would recommend your hotel to anyone who wants to have the royal treatment and to be treated as family and not just another room number. When we are able we will return and celebrate in style fingers crossed in good health.

Anon,
4.4

27.10.2013

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

excellent stay in all respects apart from one slight disappointment.The cooked breakfast in the restaurant had not been freshly prepared and appeared to have been retained in heated mode for some time before being brought to the table.