16.12.2010
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
13.12.2010
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Staff exceeded our expectations, from the bar staff, to the waitresses. All were excellent. The bar had a nice atmosphere, very impressed overall.
30.07.2010
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
My parents stayed at the hotel for one night recently. they informed me that they style and decor of the was fresh, bright and interesting. Their room was really well designed and my mum really liked the candles at the side of the bed, a really nice touch. As for the staff they where very attentive and ensured a pleasurable stay for my parents. They also used the hotel restuarant and where impressed wth the choice and the quality of the food. Overall they really liked the hotel and will be booking again
31.12.2009
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I stayed in a 'suite' and the standard of the room was outstanding. With open plan, great design and a view over Belfast, at night, was simply stunning. With Concierge parking what more would one need, hand over your keys, enjoy your stay and have your car delivered to the door when you leave. I shall return. Harry Cook - Image Media Films
14.12.2009
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
When I have to stay in Belfast, my first choice will always be the Fitzwilliam hotel,