31.08.2012
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Standards of housekeeping and maintenance
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Comfort of accommodation
Overall service and staff friendliness
28.08.2012
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Excellent hotel and service, could not fault it! Well done!
20.08.2012
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
This was my wife's first visit to Belfast and The Fitzwilliam (I use the hotel frequently on my business visits to the city). The hotel and staff did not disappoint us. A very comfortable stay and an excellent weekend.
19.08.2012
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Efficiency and helpfulness of reception team
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Overall service and staff friendliness
Can't wait until I stay again. Had a great time
18.08.2012
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Staff in the restaurant were friendly, helpful and courteous at all times. The porters were incredibly polite and very assuring. I will be recommending staying at the Fitzwilliam to all my friends and I too hope to be back in the near future
Excellent hotel. Staff extremely helpful in reception, bar and restaurant. Very clean and tidy and portrays the elegance the staff and hotel portray it to be. Certainly recommend this hotel.