05.01.2013
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
02.01.2013
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I really enjoyed my stay and the service was outstanding.
08.11.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Had a lovely stay. Couldn't complain about anything.
08.11.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Great location, lovely room, good food and service all you could want for great weekend break
04.11.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
In the service industry, you never get a 2nd chance to make a first impression and did your staff make an excellent "1st impression". From the warm welcome to the beautiful fire on a cold November evening, our one night stay was excellent. We are already looking at dates when we can return. Nothing but praise!
Best hotel in Belfast. Staff friendly. Room well maintained. Wouldn't stay anywhere else!