15.11.2009
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Overall service and staff friendliness
12.11.2009
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Efficiency and helpfulness of reception team
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Overall service and staff friendliness
such an enjoyable stay. the fitzwilliam hotel befast has the wow factor! made our stay very special indeed. cant wait to go back.
09.11.2009
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
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Overall service and staff friendliness
thank you for a lovely break wonderful hotel would gladly recommend it to any one. Also dont no her name but could you pass our thanks and gratitude for finding my bracelet that i lost in the bar on saturday evening she was a young blonde haired lady .Belfast is a lovely friendly city that we would love to come back and visit !
09.11.2009
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a very enjoyable experience and felt very well looked after. We have already recommended our stay to our friends. Thanks Jonny and Joanna Boomer
09.11.2009
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
every thing was perfect, a fab hotel, I will definetly be back. Thanks for a great stay.
cooked breakfast was warm not hot - detracted from otherwise impressive breakfast experience.